Post new question
Posts: 1
Member Since: ‎10-22-2013
Message 1 of 3 (864 Views)

windows 8.1 bluetooth

Was like so many others undated to Windows 8.1 and now finding that my Bluetooth has stopped working, sometimes pairs but no data excahnge or does not pair at all.


Have an Envy6-1126sa.


Tried re-installing drivers, etc...suspect they just are not compatible to win8.1?


Note: Win 8.0 everything worked fine (wished I never updated now...)


Welcome any suggestions.



Posts: 1
Member Since: ‎10-28-2013
Message 2 of 3 (769 Views)

Re: windows 8.1 bluetooth

My laptop has the same problem waiting for solution...

HP Support Agent
Posts: 10,312
Member Since: ‎08-31-2013
Message 3 of 3 (740 Views)

Re: windows 8.1 bluetooth

[ Edited ]

Hi CarlFang. What is the model number of your notebook?

<How Do I Find My Notebook Model Number>:

I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation