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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-20-2015 02:13 PM

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Product: ENVY 17t-j100
Operating System: Other

My hard drive crashed so I replaced it. Now when I power the computer on, I get a 03F0 error. But if I press Ctrl Alt Del it reboots normally. Is there a way to clear the error now that the hard drive is replaced?

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‎05-21-2015 05:09 AM

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I don't know why, but when I got up this morning everything worked normally. But to answer your question: The error happened immediately after POST, before the operating system loaded. I'm not using Windows though, so that part was irrelevent.

View solution in original post

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11 REPLIES 11

‎05-20-2015 02:14 PM

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I should mention that the hard drive passes the system diagnostic tests.

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‎05-20-2015 02:34 PM

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Try updating the BIOS and all applicable drivers utilizing either HP Softpaq Download Manager or HP Software Assistant, either of which can be downloaded from our drivers and support page: hp.com/support

 

HP Softpaq Download Manager will allow you to pick and choose from the list of bios and drivers that you want to apply to the unit

 

HP Software Assistant is more of an "auto-pilot" program that applies all driver updates when available for the unit

 

hope this helps

 

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‎05-20-2015 05:47 PM

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I did update the BIOS (or EUFI) but it made no difference.
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‎05-20-2015 06:51 PM

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Hi there, 

 

Thank you for posting your concern on the Support Forums and sorry about the issue you are having. I went through your post, and here is what I would suggest you to try-

 

Legacy boot.PNG

 

 

This might help. 

 

Although I work for HP but I'm speaking for myself.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Regards

Aks3621

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‎05-20-2015 07:39 PM

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I tried playing with that setting, but it didn't work, but I did it again anyway. It's not in the same place as shown in your image, but I still changed it to no avail. Any other ideas?

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‎05-20-2015 09:20 PM - edited ‎05-20-2015 09:22 PM

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Oh !! So you did enable Legacy boot and still the same message !! Thats strange, Could you tell me when exactly do you get that error message ?

Is it before the unit boots to windows ?

 

 

Although I work for HP but I'm speaking for myself.

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Regards

Aks3621

 

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‎05-20-2015 09:25 PM

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And I'm sorry just checked the picture in the post before, you need to make sure that Legacy boot is enabled , Try this link as well-

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/quot-Hard-Disk-3F0-BootDevice-n...

 

Although I work for HP but I'm speaking for myself.

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Regards

Aks3621

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‎05-20-2015 09:35 PM

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Also, you might want to reseat the HDD. Let me know what happens. 

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‎05-20-2015 09:49 PM

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And, you might want to consider replacing the SATA Cable, as its usually relates to the Cable connectors too.

 

 

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