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HP Recommended
Hp Elitebook 8440p
Microsoft Windows 10 (64-bit)

my second hand Hp elitebook 8440p bought by my mum from goods from abroud has BIOS password and on it and there is currently operating system problem, but due to the bios password on it can't install any OS on it.

and such goods in Ghana are unreturnable. please need your help to be able to remove the bios passward

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Achaab

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.htm​​l

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k​​fX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT “SECOND RUN”

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

View solution in original post

4 REPLIES 4
HP Recommended

@Achaab

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.htm​​l

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k​​fX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT “SECOND RUN”

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

i have triad what you taught me but did not work because my Hp elitebook 8440p has no Boot Menu to set the memory stick first or set any device first. and as a result couldnt proced. Please help me to reset the BIOS password on the laptop because that is the machine i got and am to use it for my project work. need your help please. thank you

HP Recommended

reset or remove of the only option i have now, other wise need to continue using the old windows which is messing up.

HP Recommended

@Achaab

 

If you have an old SATA drive hook it to one of these USB to SATA connectors.

 

ConCable2.JPG

 

In the program there is the option to create an HDD.

 

After restoring to the HDD remove the one from your laptop and replace it with the one you created.

 

Then boot to that new HDD and follow the same instructions.

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.