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HP-ay014dx

I recently purchased a brand new HP notebook (HP-ay014dx) and it locks up on startup of the computer. The task manager shows 100% disk space during the times it locks-up.  

 

Please note that this is a brand new laptop (literarlly right out of the box after a couple of restarts) not an upgrade of windows 10 from 8.1 (although I had this same problem with our last HP that we upgraded; which is why we bought the new laptop).  Before I return the laptop and swear off of HP, I wanted to see what HP recommends to fix the 100% disk issue? 

 

Thanks - 

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