07-05-2013 04:33 AM
And joy of joy support is closed until Monday!!!! Can anyone please walk me through some solutions please???????
07-08-2013 07:02 AM
Please take a look at this document, and then let me know if the troubleshooting steps help resolve your issue.
I'm not sure which number you called for support, but you should have been able to get support when you called.
Please let me know if this helps.
- HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)
- HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)
- HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)
- HP Notebook PCs - Computer Does Not Start (Windows 10)
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)