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‎05-11-2016 11:59 AM

HP Recommended
Product: HP 110 Mini
Operating System: Microsoft Windows 7 (32-bit)

Hi All

 

My Dad has an HP 110 Mini, he has not used it for a while, fired it up and it displayed the following error: fatal   error CNU93628y7

 

Help, many thanks 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-11-2016 12:02 PM

HP Recommended

@NeilC

 

Enter:     e9lofg7uix     ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎05-11-2016 12:02 PM

HP Recommended

@NeilC

 

Enter:     e9lofg7uix     ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-11-2016 12:23 PM

HP Recommended

Boot the PC to diagnostics on startup by tapping F2 and run a system test. This will let you know if the hardware components are working correctly or not. 

 

If all the test pass, you can try to reinstall the OS using the recovery kit. 

 

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‎05-17-2016 02:35 AM

HP Recommended

Many thanks DP-K 🙂

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‎05-17-2016 02:37 AM

HP Recommended

@NeilC

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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