HP BIOS LOCK

[Ionlove]

BIOS, lock can't boot.. I lost my win install the disc I don't know the password. If I'm getting a a system that error system disabled. Code of the 78908142

[DavidPK · Accepted solution]

Hi,

Enter  67660184

Regards,

DP-K

[Ionlove]

How do I get back into my user account. If I have IT Admin which doesn't look familiar. And then my own user account. My password recovery. Disc isn't working and it's just a local account I think.

[DavidPK]

Hi,

Just in case this is a Microsoft account and you normally sign-on with an email and password, see if you can reset the password via another PC from the Microsoft page on the following link.

 https://account.live.com/password/reset

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

Another option, if all your personal data etc is backed-up and the machine originally shipped with 8.1, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning  - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K

[Mohan_KC]

RESOLUTION

To resolve this issue, download and install the following SoftPaq:

SoftPaq Description

Release Notes

Download SoftPaq

HP Notebook System BIOS Update

Version: 01.18

Revision: A

SP77526 release notes

SP77526 file download

NOTE: A more recent version of this software may be available. Check for newer versions at http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=8741948 .

Hardware Platforms Affected: HP Elite x2 1012 G1