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‎09-17-2016 01:14 PM

HP Recommended
Product: Pavilion G 7
Operating System: Microsoft Windows 7 (64-bit)

Just tried to log on to my families laptop and it displays enter administrator power on password then system disabled code 55171256, can you help me by this? Thanks Da

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2016 01:19 PM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

40859898

View solution in original post

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3 REPLIES 3

‎09-17-2016 01:19 PM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

40859898

Was this reply helpful? Yes No

‎09-17-2016 03:38 PM

HP Recommended

Thanks for the quick reply. I removed battery and disconnected CMSO and pushed power button down for 60 seconds. That seemed to work to my surprise. Hasn't asked for password since. I plugged in power and went in to bios to change password and it said passwords clear.  Don't know what's going on, but that worked for me. I did write your code number down for good measure. Many Thanks

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‎09-17-2016 05:04 PM

HP Recommended

You're very welcome.

 

Glad it was just a glitch.

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