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‎08-28-2011 07:26 AM

HP Recommended

My HP G71 computer will not power on. It was fine 2 weeks ago then went on holiday, came back and won't power on. Have taken battery out, disconnected power cord. When re-installing the light shows up on the side of the computer where the power adapter goes and the 3 lights come on the front of the notebook but then after a minute or so goes off. Any ideas?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2011 12:47 PM

HP Recommended

Nothing worked. Computer now in Staples for them to fix. Early indications show that even they don't know.

View solution in original post

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13 REPLIES 13

‎08-28-2011 10:15 AM

HP Recommended

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.

  • Unplug the AC adapter from the notebook PC.
  • Remove the battery from the notebook battery compartment.
  • Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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‎08-28-2011 03:09 PM

HP Recommended

Did that and nothing happened. Any other ideas?

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‎08-28-2011 03:43 PM

HP Recommended

As hard reset didnt resolve it and you told earlier lights blinks 3 time, kindly check link below for LED sequence and verify if its same

 

http://h10010.www1.hp.com/ewfrf/wc/document?docname=c01443366&tmp_track_link=ot_recdoc/c01442956/en_...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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‎08-28-2011 04:42 PM

HP Recommended

The light goes on and stays on where the power plug is inserted into the right sight of the pc.

The 3 lights on the pc on the left top side stay lit for about 45 seconds then go out. No blinking at all.

Any other ideas?

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‎08-29-2011 12:47 PM

HP Recommended

Nothing worked. Computer now in Staples for them to fix. Early indications show that even they don't know.

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‎09-02-2011 09:41 PM

HP Recommended

same with mine wont fully start up. took back to staples they have no clue, sent out 4 warrenty, sent back and said water damage bull **bleep**. i spent an xtra 150.00 for that

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‎09-03-2011 05:26 AM

HP Recommended

Staples finally said the mother board was shot. $500. Had to buy a new comuter.

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‎10-21-2013 03:23 AM

HP Recommended
i plugged in my G71 notebook to power source but it wouldn't charge but th light on the left side keeps blinking help me out
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‎10-22-2013 01:16 PM - last edited on ‎04-20-2016 09:56 AM by HP Administrator

HP Recommended

 

Hey ARaklef,

 

I understand you are having an issue with your G71 Notebook not powering on.

If you follow this link it should provide you with a solution.

 

http://support.hp.com/us-en/document/c01684768

 

Please let me know if you require further assistance but include the current Operating System.

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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