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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-17-2016 03:12 PM

HP Recommended
Product: HP Pavilion 15 JOZ32UAR#ABA
Operating System: Microsoft Windows 10 (32-bit)

It takes multiple attempts to boot up. It starts and then stops. This happens from a cold start. It doesn't matter if its plugged in or not. Today I took out the battery and then put it back in and got the computer to turn on. I called HP support some time ago and they fixed it by updating some drivers. 

 

I don't know if this was before or after I installed Windows 10. 

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