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‎08-22-2016 10:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)
Computer won't boot. I get this failure id:
Rw1xtw-7ax87b-mfpv6k-619403

Can't find information on it, can someone shed some light on it for me?
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2016 11:26 PM

HP Recommended

Hi

 

It decodes to Harddrive 305 error or the Harddrive has failed,  you will have to get the Harddrive replaced and reinstall the OS and have a Fresh start, Note as all your data is saved on the Harddrive it will be lost.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-22-2016 11:26 PM

HP Recommended

Hi

 

It decodes to Harddrive 305 error or the Harddrive has failed,  you will have to get the Harddrive replaced and reinstall the OS and have a Fresh start, Note as all your data is saved on the Harddrive it will be lost.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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