10-27-2010 11:59 PM
It's not that it's "going to sleep"; it's turning off completely. When I turn it back on, I have to go through that black "windows shut down unexpectedly" screen and then enter my password to log onto my desktop.
It is a pain because I have to restart my computer and find where I was. Also, it isn't good to turn the computer off without going to shut down or resart.
Does anyone know if there is a setting somewhere that I can tell my computer not to do this? I would imagine there is because it doesn't seem right that it should do this.
10-29-2010 09:31 AM
You can test the battery by downloading the HP Battery Check program, the program is located here:
If that does not return an error, and your laptop is under warranty, consider having the laptop checked by a HP Authorized Service Center. The warranty can be checked here:
06-13-2013 04:19 PM
Did you get any more answers on this problem, I experience the same thing. I know it's not the battery, because after the crash I turned the computer unplugged back on and never crash again until the battery almost depleted and I then plugged it to charge.
06-28-2013 02:39 PM
I experience the same problem when using HP recommended power option. After changing to power saver option, it
seems to fix it. I don't know why but it works for me.
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