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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hp bios admin unlock code needed
Create an account on the HP Community to personalize your profile and ask a question
03-29-2017 05:13 AM
Can you please help me. I'm administrator locked out as well and can't update bios. It gives a system disabled error after three try's and turns off. Serial is [Personal Information Removed]
product number N9E13UA#ABA windows 10 pro.
It has a mega tron
Halt code is
A [B123951B]
Its a pavilion Wm 121
Thanks
Scott Tomlinson
Solved! Go to Solution.
Accepted Solutions
03-29-2017 05:19 AM
Hi,
Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by first removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - see Page 40 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-29-2017 05:19 AM
Hi,
Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by first removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - see Page 40 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-29-2017 05:44 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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