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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hp envy j109tx

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11-30-2016 05:59 PM
But when i try to boot my laptop again there is no display and alphabet lock LED is blinking..
Can someone help me fix the issue. Im running win 10 in my laptop which i got through windows upgrade program.
Solved! Go to Solution.
Accepted Solutions
12-01-2016 11:47 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand the computer is not booting into the windows anymore,
To provide an accurate solution,
I'll need a few more details:
What is the sequence of the blinks? (Example: 3 blinks and then pause 3 blinks again, in a loop)
What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you performed any steps on your own before posting on the HP Forums?
Please click on the below links once you identify the blink code and resolve the issue:
Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
Computer Does Not Start and Emits a LED or Beep Code
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
12-01-2016 11:47 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand the computer is not booting into the windows anymore,
To provide an accurate solution,
I'll need a few more details:
What is the sequence of the blinks? (Example: 3 blinks and then pause 3 blinks again, in a loop)
What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you performed any steps on your own before posting on the HP Forums?
Please click on the below links once you identify the blink code and resolve the issue:
Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
Computer Does Not Start and Emits a LED or Beep Code
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
12-01-2016 08:12 PM
As per documents link that you provided it seems to be a corrupted bios..
Which have to fix by a usb recovery tool...
I perform the above and let you know the results