• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-21-2016 05:30 AM

HP Recommended
Product: Elitebook 8560w
Operating System: Microsoft Windows 10 (64-bit)
I accidentally wiped my entire hard drive trying to factory reset, and now I get a
BootDevice Not Found message. It says
"Please install an operating system in your hard disk."
Hard Disk - (3F0)
If you could tell me what I need to do to restore my Windows 10 64-bit, I would greatly appreciate it.
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2016 05:39 AM

HP Recommended

Hi,

 

As you have previously upgraded to Windows 10 a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers which means you can just be to perform a clean installation of 10.

 

As long as the previous installation of Windows 10 had activated Ok after the original upgrade, you can just create your own installation media ( choose the correct edition - ie Home, Pro etc ) and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-21-2016 05:39 AM

HP Recommended

Hi,

 

As you have previously upgraded to Windows 10 a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers which means you can just be to perform a clean installation of 10.

 

As long as the previous installation of Windows 10 had activated Ok after the original upgrade, you can just create your own installation media ( choose the correct edition - ie Home, Pro etc ) and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎09-21-2016 11:45 AM

HP Recommended
Thank you so much!!
Was this reply helpful? Yes No

‎09-21-2016 11:47 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.