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‎06-13-2016 08:56 AM

HP Recommended
Product: Envy 17 J053
Operating System: Microsoft Windows 10 (64-bit)

 

So initially i thought it was a problem with the hard drive or power supply.

 

I now have a new adapter and also switched the standard HDD for an SSD so Windows boots from there instead, and all programs are installed there also. Therefore i'm sure it's not a problem with those 2?

 

I have looked through the forums and elsewhere with no success, and have no idea what to do next, any suggestions?

 

All drivers are also up to date.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2016 05:23 PM

HP Recommended

Hi @Verveon,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the sound pauseing. I will be glad to help you.

 

Please follow the step from No Sound or Distorted Sound from Speakers (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-13-2016 05:23 PM

HP Recommended

Hi @Verveon,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the sound pauseing. I will be glad to help you.

 

Please follow the step from No Sound or Distorted Sound from Speakers (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
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