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‎07-17-2016 06:30 PM

HP Recommended
Product: HP Pavilion 13 x360 PC
Operating System: Microsoft Windows 10 (64-bit)

Whenever I close the lid on my HP Pavilion, which is when it is supposed to go to sleep mode, It will not turn

back on and let me resume what I was doing. I then need to restart and I was wondering if there was a fix to

this since it is very annoying to have to restart my laptop everytime. Thanks!

11 people had the same question
1 REPLY 1

‎07-18-2016 01:04 PM

HP Recommended

Hi @Kandles11,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer not waking after sleep mode. I will be glad to help you.

 

Please follow the step in the following documents,

Sleep and Hibernate Issues (Windows 10, 😎

Error: Display Driver Stopped Responding and Has Recovered (Windows 10, 8, 7)

Computer Locks Up or Freezes (Windows 10, 😎

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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