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HP Recommended
Notebook PC
Microsoft Windows 10 (64-bit)

My notebook seems to be overheating, what can I do?

 

Bill

I am an HP employee
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

For best practices in reducing heat or preventing overheating please see the folowing document:


HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
http://support.hp.com/us-en/document/c01657439

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

View solution in original post

4 REPLIES 4
HP Recommended

For best practices in reducing heat or preventing overheating please see the folowing document:


HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
http://support.hp.com/us-en/document/c01657439

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
HP Recommended

last but not least, check the status of the CPU thermal paste as it usually dries up after 3-5years of usage.

in order to apply the new thermal paste you need to disassemble the pc, so it is always a better choice to ask a technician to take care of the process

HP Recommended

I had the same problem, although I'm running Win 8.1. First, Windows 10 uses a lot of background resources, and it is constantly updating, causing more load and heating up the processor core. Personally, I don't like, want, or use Windows 10.  In my case, even though updates did not work, it was set to automatically update. The enigma was that when I checked my background  processes for CPU  load, it didn't show up.  I noticed the CPU was idling at 3.5 GHz, when it should be under 2 GHz. This overheating caused the fan to be on constantly.  When I rurned off updates it idled down, cooled off, and the fan stop running. In Windows 10, it is not that easy to completly disable updates, but possible.

HP Recommended

Hi RJ07.

My lap top was the same way.

I fix it by inserting thermo pad insulation  on the CPU. I also cleaned the cooling fan.

Now I am running win 10  64 bit without any issue.

Good luck.

Peter11742

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