Selected boot image did not authenticate

[Sara242]

Hello, my computer had problems since the beginning. One day i restart my pc and appeared this:
"Boot device not found
Please installing an operating system on your hard disk
Hard disk (3F0)
F2 System diagnostics"
So i did all the diagnostic tests and all result "PASSED"
I called the assistance and they send me the two DVDs "Recovery media for windows 10 products".
I followed the instructions and put the first DVD, then i started the pc. At the beginning it seems that the cd runs then appear this sentence "Selected boot image did not authenticate. Press <Enter> to continue" .
What could i do?

[DavidPK · Accepted solution]

Hi,

Try the following.

Shutdown the notebook.

Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Bios Menu ( f10 ).

Under the System Configuration tab, expand the Boot Options Menu.

Select 'Clear all secure boot keys' and select Ok

Then select 'Load HP factory defaults keys' and select Ok

Save the changes as you exit the bios and try running the Recovery DVD again.

If you still get the error, go back into the Bios Menu, System Configuration tab and expand the Boot Options Menu.

Enable 'Legact Support' and save the change as you exit the bios - You may then have to enter a 4 digit pin displayed on the screen to confirm the setting changes - enter the code and hit enter.

Try running the recovery dvd.

Regards,

DP-K

[Sara242]

thank you, i solved!

[DavidPK]

Hi,

You're welcome

All the best,

DP-K