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- HP Community
- Notebooks
- Notebook Boot and Lockup
- compaq presario CQ57 needs Bios administrator password
Create an account on the HP Community to personalize your profile and ask a question
05-01-2015 02:49 PM
I need my bios administrator password for a compaq presario CQ57-382SR . After three attempts i get system disabled (68942196) error....please help with correct code
Solved! Go to Solution.
05-01-2015 02:52 PM
Steps to be followed:
- Use the unlock code posted above to enter the BIOS
- Disable all passwords that are enabled
- If asked for current password - type the unlock code
- For new password, just press ENTER key
- Repeat the same for verify password column.
- Then leave the BIOS by saving & exit option to save the changes.
Troubleshooting:
Incase if the Password doesn’t work please try a Hard Reset as follows.
- Shut down the notebook
- Unplug the AC Adapter and then remove the battery
- Hold down the Power button for 30 seconds
- Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook
- If you now see a password box, Please type the same Password I shared before and press enter
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
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