forgotten my start up password entering wrong 3 times laptop restarts how to reset it

[hpg44]

i want to unlock my lapto from this **bleep** thing isnt there any way to unlock or remove it plzzzzzzz tell me my laptop is precious to me

[DavidPK]

Hi,

Post back with the following details

1.  How long ago did this first occur?

2.  What is the full version of the operating system on the notebook - ie Windows 7 64bit?

3.  Did this occur after a remote login session?

DP-K

[hpg44]

1. around 2 days ago, after that i forget the password i am just try to set up startup password for the first time and after restarting my notebook i forget the password.

2. Windows 7 ultimate 64 bit operating system.

3. No, this occur before the remote login session.

[DavidPK · Accepted solution]

Hi,

In that case, you may be able to use windows system restore to return the machine to a point in time before this syskey prompt occured using the following method.

Use another PC to create a Windows 7 Repair CD.  Download the ISO file from the link below.

Windows 7 64bit

You should use an application such as ImgBurn ( Note: you may want to de-select the additional software options during the installation of ImgBurn ) to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here. 

Once created, tap away at the esc key as you start the notebook to enter the Start-up Menu. 

Insert the Repair CD. 

Select the Boot Manager option ( f9 ).  Use the arrow keys to highlight the CD/DVD drive and hit enter - if you're prompted to 'Press any key to continue.....', do so.

Select the 'Repair your Computer' option and follow Option 2 in the guide Here to run Windows System Restore - choose a restore point at least 48 hours before the log-on issue occurred.

Regards,

DP-K

[hpg44]

thnnk u vry mch mr. david pk

[DavidPK]

Hi,

You're welcome and good to hear it's Ok

All the best,

DP-K

[REO51ST]

David.

Great job.

Glad to see this resolved.

REO