06-01-2014 05:26 AM
HP pavilion 15-n209tx Notebook PC
4gb+4gb(upgraded)=8gb dual channel ddr3 @798MHz Hynix RAM
Windows 8.1 update 1 SL 64-bit
Intel core i5 4200u @1.6GHz stock speed (not overclocked)
2 cores 4 threads , hyperthreading enabled
Haswell ULT 22nm technology
Intel HD graphics 4400
2047MB NVIDIA GeForce GT 740M(dedicated)
When I play game specifically asphalt 8: airborne downloaded from windows store, graphics freezes. I'm not able to do anything within the game or its controls except I can close it. And I have open the app again to play it. It has happened 3-4 times in the past. I have bought this Notebook 2 months back. It occurs with and without using Microsoft Xbox 360 game controller for PC. Cpu temp does not go above 60 degree celsius during gaming. Idle temp of CPU between 32-45°C. No other issues with other system performance till now.
Any advice on how to resolve this problem?
Thanks in advance.
12-05-2014 11:23 PM
HP Pavilion 15 n209tx (India)
1 TB HDD
WIndows 8.1 Update 1
Intel core i5 4200u
(purchased in India)
I have the same model but my ram is 4 GB.
I'm facing the same problem. I have the latest updates installed for Nvidia drivers and Windows 8.1. Whenever I play any game from the Windows Store, the screen goes blank every 3 seconds for a second. I tried making Intel HD Graphics 4400 the default in the NVIDIA control panel and it solved the problem. I would like to play with the High Performance NVIDIA card. This is the first time I'm facing problem with a HP product. All my previous desktops/laptops were HP. I would be grateful if HP will look into this matter and get this problem solved.
12-07-2014 09:06 AM
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