-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- laptop will not boot up at all
Create an account on the HP Community to personalize your profile and ask a question
06-17-2016 09:18 PM
Whole keyboard light on and off every 5 deconds. You can hear the cpu fan turning in and off.
When I do windows key + B, the keyboard stays lit but nothing happens. Never makes a single beeping sound of any kind.
Screen never comes on. Left the cmos bat out 1min, 5min, 30mins even over night still nothing. Take the laptop battery out and only use AC power and still nothing.
Solved! Go to Solution.
Accepted Solutions
06-18-2016 12:43 PM
Hey @garotovi,
Welcome to the HP Support Forums!
I see that you are having some issues with powering on your HP Spectre XT TouchSmart Ultrabook 15-4000. I can help you with that.
To start, make sure the notebook is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot power on issues with your notebook.
If after following the above you are still unable to power on the notebook, the next step is to contact HP Support directly by clicking on this link and filling out the form at the bottom to see what options they have available based on your warranty.
Please let me know the results after following the above. If you are able to resolve your issue or reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
06-18-2016 12:43 PM
Hey @garotovi,
Welcome to the HP Support Forums!
I see that you are having some issues with powering on your HP Spectre XT TouchSmart Ultrabook 15-4000. I can help you with that.
To start, make sure the notebook is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot power on issues with your notebook.
If after following the above you are still unable to power on the notebook, the next step is to contact HP Support directly by clicking on this link and filling out the form at the bottom to see what options they have available based on your warranty.
Please let me know the results after following the above. If you are able to resolve your issue or reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
I work on behalf of HP
Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.
Please click the Thumbs up icon below to say “Thanks” for helping!
06-24-2016 08:20 PM
Started this posted Friday, called HP Saturday,
received package tuesday morning, sent in laptop turesday evening.
HP received my laptop Wednesday morning.
Will relieve package week later.
Didn't find what you were looking for? Ask the community