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- HP Community
- Notebooks
- Notebook Boot and Lockup
- reset password bios
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04-02-2017 09:54 PM
I have expired warranty for service. But I need to reset the password in bios. How can i do this?
Solved! Go to Solution.
Accepted Solutions
04-03-2017 03:06 AM
Hello @НоутбукHP,
We are sorry as there is no master password or generator for EliteBooks or ProBooks.
HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
- Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Please check my other post : http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bios-admin-password/m-p/6060067/...
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
04-03-2017 03:06 AM
Hello @НоутбукHP,
We are sorry as there is no master password or generator for EliteBooks or ProBooks.
HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
- Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Please check my other post : http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bios-admin-password/m-p/6060067/...
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
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