HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

6450b / 8440p / 2530p / 2540p screen lockup (172 Views)
Reply
Reply
Topic Options
DavidCowan Student
Student
DavidCowan
Posts: 1
Registered: ‎07-27-2011
Message 1 of 1 (172 Views)
Report Inappropriate Content

6450b / 8440p / 2530p / 2540p screen lockup

‎07-27-2011 07:55 AM

We have different amounts of the above laptops in the company and our users are experiencing issues with the display.  The screen will lockup but when we connect to their laptop remotely we can see the display fine and can see the user moving the mouse pointer / using the keyboard.  The only way for the user to fix this is to open and close the laptop lid.

 

We are using driver version 6.14.10.5338 on 80 of these laptops with the rest using the previous release 6.4.10.5338 and encounter the same issue.

 

We are running Windows XP SP3

0
Reply
0
Please use plain text.