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01-12-2009 05:16 PM
I have a Compaq laptop, V3700 which i bought just last year, OS is Windows Vista, I dont have a knowledge about computer troubleshooting so pls bear with me. I use this just for surfing the internet, media files store keeping. My question is, before, whenever i close the lid of mylaptop, it goes into sleep, no matter how many hours it is close, and when i open the lid it asks me for my password. But now, i close the lid, it goes into sleep still, but when i open it, the screen is just blank, no activity on the screen. So i press the power button for 2 or 5 seconds to turn it off. Then hit the power button again, then it gives me a windows error recovery message saying i didnt shut down my computer. I always choose the "Windows start normally" since i am not sure what other options mean, like the safemode etc. I have already tried changing the power settiings thinking it could be the cause but it still gives me a blanck screen after opening the lid. What should i do to fix it? Any help is greatly appreciated. Thanks.
02-05-2011 04:59 PM
I have just started having this problem as well. However with my laptop the screen goes blank if I move it or the laptop. I am computer literate as I am a former dealer support tech going back to the luggable that looked like suit cases. My laptop is 2 years old and last year I upgraded it to Windows 7. I use this for Internet wirelessly at home for personal reasons but I do take it out to support for a few special long time clients to bring patches, etc. to support their networks and systems. Any hints would be helpful.