Built in webcam not working.

[anishaa021]

My webcam is not working. When i open it up it says: cannot connect to this video device (HP webcam). Please select another capture device via Settings or close any application that may be using this video device and restart your YouCam.

[MikeOB]

Hi anishaa021,

Could you post up your Product number and we will see if we can find a solution to your problem.

Thanks,

Mike

[anishaa021]

Uhm. I think it's an HP Pavilion dv2000. It's a notebook.  

I don't know. That's what it says on my screen on the top right corner.

[MikeOB]

Hi the Product Number should be on the bottom of your laptop as below.

Locating your SN & PN 

The service tag, located on the bottom of the notebook PC, contains the notebook PC series and product number.

 

1 - product number

2 - Series