HP Support Forums
Join in the conversation.
06-03-2009 08:45 PM
Ok, Hi...So the Laptop is a Compac Presario V6000 service tag V6120US running XP media edition 2005 edition with service packs installed.
When I push the on button the blue lights come on displaying the on/off button, the volume, etc. Absolutely no video display on the monitor. When we hooked it up to an external monitor.....still no video display.
Besides the video problems, when I hit the start button I can hear the computer trying to start up, I can hear the fan and the disc drive. The computer goes on for about for about 5 seconds trying to start then the blue lights on the keyboard stay on for another 15 seconds or so, then the blue lights go out for about 2 or 3 seconds and then it goes through the whole trying to start thing again. Could probably go into bios and check it out, or for that matter flash it, but, alas, I have absolutely no video. The laptop would probably go into restart indefinitely if I let it, but hey... I felt that 6-12 tries on the restart each time was punishment enough.
Removed the laptop battery for awhile, reinserted it and tried again....same thing.
Replaced the hard drive, no help there either.
Replaced the RAM, same persistent problem.
Have no system restore discs....just a piece of paper that looks like a disc that says it will preform system restore without discs. Having video would help.
I did search the forum and found no one with the same problem. This happened out of the blue. The laptop never shut down unexpectedly. No warnings... I just shut it off one night and the next day when I tried to turn it on... all of this happened. Happened a few months ago and have been cruzin' tech sites ever since, searching for the answer. Replacing parts, I thought might help. So I gave up searching and decided to ask this forum, it seems the most logical, being the compac/hp forum and all..
My computer skills are limited, I can flash a bios, I have f-disked a win 95 set up, loaded dos manually with floppies. Have installed hardware, but basically I don't know as much as I would like to and quite frankly I'm beyond stumped.
Thank you to all of you who respond trying to help...if nothing else I will notify when the services for the laptop will be held for anyone wanting to attend or contribute their own to the pile...LOL
Seriously, thank you for your time.
07-08-2009 11:01 AM - last edited on 07-08-2009 11:18 AM by WendyM
Hey there, I have just had the EXACT same problem. I am furiously going through all the proper steps to try to diagnose. There is a BLINK function on the LEDs that will tell you the problem. I think unfortunately it may be a bad CPU. These units had a recal two years ago, which of course HP did not notify me of, and I have had numerous problems with ports and cards going out. I think unfortunately it may be officially dead now. Did you ever get yours working?
07-17-2009 09:34 AM
07-22-2009 10:03 PM
Same here. Same laptop make and model: Presario V6000 service tag V6120US. Doing exactly the same thing: no video, infinite reboot without starting up.
Does anybody found a solution?
07-23-2009 08:09 AM - last edited on 07-23-2009 10:29 AM by WendyM
07-23-2009 08:24 AM
07-23-2009 08:03 PM
No, the POS is still not working.
Guess which brand I WON'T buy next time.
Such is life. Hopefully we can save someone the hassle of buying Compac by posting all of this.
at Least they will NOT have the same problem if they find this post, cuz they WON'T buy a Compac Presario...
09-10-2009 01:58 PM
There's also a good video on youtube on how to "reflow" the motherboard. Just use "reflow" and
IBM as your key words. The video is 8:14 long. This is assuming you can literally take your entire laptop apart.
It's not just Compaq, the whole DV and TX line is affected, too.