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CyberLink Youcam (209 Views)
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Student
kalica84
Posts: 3
Registered: ‎04-18-2012
Message 1 of 6 (209 Views)

CyberLink Youcam

when i click to open my cyberlink webcam nothing happens...why?

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Top Student
Support610
Posts: 8
Registered: ‎04-09-2012
Message 2 of 6 (206 Views)

Re: CyberLink Youcam

You might want to refer to this weblink and see if it helps you to resolve the webcam issue. Thank you

 

http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01560721&lc=en&dlc=en&cc=us#N299

*** I am an HP employee ***

1. Click the Kudos Star to say thank you if this was helpful.
2. Please mark Accept As Solution if it solves your problem.

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Master's Graduate
parvez_tech
Posts: 904
Registered: ‎12-14-2010
Message 3 of 6 (204 Views)

Re: CyberLink Youcam

Hi,

 

It could happen sometimes due to software issues. Nothing to worry...Uninstalling and reinstaling should fix the problem.

 

You can uninstall it from Control Panel > Programs and Features and then download it again from HP Support and Drivers page by entering the correct product number for the notebook.

 

HP Support and Drivers

 

If you have trouble finding it then post the product number for the notebook and i should be able to find it for you. Post only the product number and do not post the serial number.

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Although I am an HP employee, I am speaking for myself and not for HP.
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Student
kalica84
Posts: 3
Registered: ‎04-18-2012
Message 4 of 6 (201 Views)

Re: CyberLink Youcam

thanks for the response but ive already done that and im still getting the same results.... do you have any other suggestions?

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Student
kalica84
Posts: 3
Registered: ‎04-18-2012
Message 5 of 6 (199 Views)

Re: CyberLink Youcam

thanks for the response but ive already done that and im still getting the same results.... do you have any other suggestions?

Please use plain text.
Top Student
Support610
Posts: 8
Registered: ‎04-09-2012
Message 6 of 6 (191 Views)

Re: CyberLink Youcam

 

Will the application launch if you try going to the c drive --> program files --> locate the youcam folder and try to open the application?

 

If not, uninstall the program, reboot, then re-install.

 

See also http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01415015&cc=us&lc=en&dlc=en&product=3224052

*** I am an HP employee ***

1. Click the Kudos Star to say thank you if this was helpful.
2. Please mark Accept As Solution if it solves your problem.

Please use plain text.