Display driver stopped responding and has recovered

[Lewissg]

Thank you for the info...

Im using Microsoft Windows7 64bit OS

my Ids values are given bellow.

[Daniel_Potyrala]

I wanted to get from you information about graphic card and you have posted hardware ids for bluetooth....

[dww]

I have this same problem. I have an HP Pavilion dv6000 running windows 7 64 My video card is Nvidia Geforce 8400M GS. Thank you.

[Ghoncheh]

I have the same error problem appearing a few time recently. Mine is laptop HP pavilion DV6  and it has core i5 CPU. I bought it recenly. with two graphics: Interl HD graohic Family. and Radeon HD 6490M.

One time A few second after error it crashed and blue screen came up and asked for recovery.

[nflowers]

How do I fix this? 

[hmgheidi]

I got my 1st HP dv6 laptop in June 2011. After about 1 month, the "display driver has stopped working/ blue screen of death/ computer freezing and crashing" episodes started regularly occuring (sometimes 2 times a day). Since I was under the 90 day return period, I took that laptop back and got another HP dv6. Less than 2 weeks after obtaining this laptop, same thing all over again. However, being only 2 weeks into my 90 day grace period and extremely busy, it was awhile before I attempted return #2. During this time, I began to notice some patterns relating to the whole  "display driver has stopped working/ blue screen of death/ computer freezing and crashing" episodes. The episodes were much more likely to occur when I had a bunch of windows/tabs open all at once AND I was currently watching (or had open) a page with some type of video. I love to watch tv shows online, and thus, usually have 2-3 tabs/windows open from different network's websites. 

My 90 days was approaching, so back to the store I went. This time, they had the dv7 laptop available, so I opted for that one instead. Not even a week went by before the  "display driver has stopped working/ blue screen of death/ computer freezing and crashing" episodes started happening. I was soooooo mad! Clearly, this was more than just bad luck. However, with laptop #3, I noticed even more patterns. The episodes more often than not, occurred when I had been watching a show online, paused it, and returned some time later to finish watching the show. As SOON as I would press play, like clock work, display driver down, the video box that had been playing the show would turn green, the blue screen of death appeared, the laptop froze, and crash! It got to the point that every single time I paused a show, upon return, I would know that there was around a 75% chance that as soon as I pressed play, boom-  display driver down, green box, bsod, freeze and crash! In addition, I also took notice that a lot of times when these episodes took place, my laptop fan would start spinning like crazy and the base would get extremely hot. However, this overheating aspect only occured during (or just before) the episodes approximately 30% of the time.

Anyway, exchanged laptop #3 in for laptop #4; also an HP dv7. What a shocker, the SAME thing happens all of the time. Again, 1-2 times a day, and just about every single time, as a result of me pressing the play button on a paused tv show. I just went back to the store today to check out my options because there is NO WAY I am getting another HP laptop. I can't do it and I can't take it anymore! I have lost too many partially or fully unsaved documents due to an unexpectedly crashing laptop. It is absolutely RIDICULOUS to have to deal with these episodes on a daily basis! A laptop should be able to handle some video afterall! I know what you are thinking, just quit watching tv online. NO WAY!  50% of the reason as to why I even have a laptop is for watching tv online! I don't have tv at home and I love to carry my laptop around the house with me and have a tv show playing while I am doing laundry, dishes, showering, getting ready, cooking, cleaning, etc. When I have a show playing in the background while I am doing such unpleasant chores, I don't even mind doing them! That being said, if a major reason behind the purchasing of a laptop for yourself was to type reports, or, to make and store picture/video files-- and the computer crashed 65-75% of the time- every time you attempted to access these features, how happy would you be with your computer??

And yes, I am the fool for going back to HP four times in a row! Foolishly believing that each time, the probelm would have been fixed and that my new laptop would be bug-free!

Anyway, hopefully the details of my story can better help others in similar situations, or help HP to figure out what in the world is wrong with their laptop computers and the display driver.

BTW, one last thing. When I was using firefox instead of chrome, when the display driver has stopped working message would appear, I could hurry and open the task manager and kill the related process (can't think of the name). Anyway, by killing the process, the blue screen of death and computer freezing/crashing would not occur!! It still sucked to have to constantly do that, but doing that was better than dealing with crashing/rebooting. Sadly, firefox had too many things that drove me crazy so I stopped using it. Chrome operates differently because when the display driver message appears, there is no corresponding process

to kill (or at least not one that I have been able to pin point).

[NinjaZ]

Hello,

My laptop screen goes blank every now and again and says that driver nvlddkm has recovered. When I click on the message the error message just leaves till the screen goes black again. My laptop has been like this for a little while now.

[Alex1212]

HI I have the same issue. Driver reloading every 5 minutes or even 2 time a minute.

O do not have a blue screen (just the note that amd driver has recovered)

Here is all the info you have asked.

Im using Microsoft Windows7 64bit OS

Product Name : HP Pavilion dm3-2020er Entertainment Notebook PC

Product Number : WN721EA#ACB

http://www.mediafire.com/?zck9wmo5ynmw812

This one must be integrated

 This one must be descrete

See also my notebook temperatures

[kandicehoffman8]

i just tryed to turn my computer on and it wouldnt turn on then the graphics went all crazy and now im so upset with this laptop

[zoommama]

Why bother posting a solution with such a cryptic warning.

HP needs to take responsibility for EVERY solution on these pages.