Envy 15 (late 2011) orange/red issue being investigated?

[ThorsHammer]

There are quite a few posts at http://forum.notebookreview.com/hp-envy-hdx/ about the screen of the new Envy 15.  Is HP investigating the red/orange issue and other color problems?

[ThorsHammer]

Fours days later and no response.  Apparently not.

For reference purposes, see http://forum.notebookreview.com/hp-envy-hdx/633054-hp-envy-15-3xxx-series-owners-lounge.html

AND

http://forum.notebookreview.com/hp-envy-hdx/636482-envy-15-ips-red-vs-orange-tally.html

AND

http://forum.notebookreview.com/hp-envy-hdx/635654-envy-15-ips-screen.html

[ThorsHammer]

Tap tap tap

Is this thing on?

[kmwatts]

I'm bothered that HP won't even give an official response on the issue.  I found out about it after I had made my order and now I'm considering canceling the order for my new Envy 15-3000.

HP either acknowledge the issue and tell us what your doing to resolve it and what recourse your customers have or me and lots of others are going to return/cancel our orders and go with another manufacture that cares about their customers more.

- Unhappy Customer

[eracer001]

When is HP going to respond to this issue?

[rgeorgy]

lame! the laptop is perfect (I thought it is), untill I figured out this problem. thats a real show-stopper.

[pcunite]

There are only seven laptops in the world that have good screens (on paper) and this model is one of them. I have not seen it in person yet, but want one. I hope it all gets sorted out. This is 2012 and I'm not going to buy another laptop unless it has a good screen.

[Mister_Do]

We are looking into this and will be following up.

[timak]

I am highly interested in getting the Envy 15; but am holding out until I see what HP does about this color problem.

This _needs_ to be fixed, there is no point in getting a 'higher' end PC laptop if it doesn't help me do my job.

[Mister_Do]

HP My Display will help improve the color orientation that you see on the display panel. If you have any question or concern after changing the display mode in HP My Display, contact HP service or support for further assistance.  Download HP My Display here: http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56745.exe