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Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI (181 Views)
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Honor Student
rkymtndude
Posts: 5
Registered: ‎04-18-2012
Message 11 of 18 (198 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

i have the same problem with an hp eny 14 111nr, 64bit win7.......going to very current gen 3D Samsung LED TV

 

after eveything else(hdmi cable to tv worked with another HP win7 laptop, etc.) was checked/double checked, the

source of the problem was the envy.  i decided that perhaps i needed to load the most current driver

for the ATI Mobility Radeon HD 5650 from the hp.com driver site. 

 

=> It dowloaded ok.......... but the install was broken. 

=> It successfully installed the ATI Catalyst Install Manager.

=> Failed to intall the ATI Display Driver.

=> Successfully installed the HDMI/DP Audio Driver.

 

Error message at the bottom of the install report:

Driver Install: the installation failed.

 

HP site provided no error message explanation and no troubleshooting.

 

Any ideas?

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Tutor
fatmeow88
Posts: 17
Registered: ‎01-04-2012
Message 12 of 18 (181 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

Make sure you download the correct driver for your PC. Search driver by model of PC and then select OS type.

I work for HP.
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Honor Student
rkymtndude
Posts: 5
Registered: ‎04-18-2012
Message 13 of 18 (175 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

thanks for the reply.  i located the driver i downloaded from the hp driver site using my complete model number...hp envy 14 1111nr (it has win7 64 bit, beats audio, ati radeon as i stated in my original post..) -

i selected the newer of the two drivers, since both should have worked, and i was specifically

looking for an hdmi solution. if it's not too much trouble, please advise which driver you would select

from the hp driver site for this model #.  Thaks for any add'l help.

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Tutor
fatmeow88
Posts: 17
Registered: ‎01-04-2012
Message 14 of 18 (162 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

The file should be sp50656.exe

I work for HP.
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Honor Student
rkymtndude
Posts: 5
Registered: ‎04-18-2012
Message 15 of 18 (150 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

That's the driver i've now tried to install at least 3 times.....

just tried again with the same results....

i have not done an un-install of the driver BEFORE trying to

do the the sp50656.exe as i'm a little paranoid that i'll

lose my current graphics capability.....any other ideas?

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Tutor
fatmeow88
Posts: 17
Registered: ‎01-04-2012
Message 16 of 18 (135 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

sometimes I see anti-virus software and User Account Control can cause some installation issues. Try turning it off and make sure you run the installation as Administrator. Please send me a screen shot of device manager showing the Display adapters.

 

I work for HP.
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Honor Student
rkymtndude
Posts: 5
Registered: ‎04-18-2012
Message 17 of 18 (124 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

Howdy!  ran again, as admin and no AV running....still fails.....thanks for any add'l thoughts. jack

 

 

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Tutor
fatmeow88
Posts: 17
Registered: ‎01-04-2012
Message 18 of 18 (113 Views)

Re: HP ENVY 15t-3000 to sony kdl-26m4000 via HDMI

Did you turn off anti-virus and UAC? Please send the screen shot of display adapter in device manager.

I work for HP.
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