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07-12-2010 08:39 AM - edited 07-12-2010 08:43 AM
My DEAD HP 9728 has a 250 GB Western Digital WD2500BEVS hard drive that I would like to access my data from.
Has anyone tried the sewelldirect.com model SW-2116 USB adaptor for $22 to read your info?
07-12-2010 12:20 PM
Is it "dead" because of the graphics card? I reflowed my board, which worked well enough for me to get the thing running long enough to pull my data off the hard drive.
There's tons of tutorials on Youtube on how to reflow the motherboard. All you need is a screwdriver and a heat gun. Oh yeah, and patience.
I now use my HP 9700 to keep the door open to the den.
For a laptop I got a Toshiba. Cost 65% less then my 9700, and will go 2.5 hours unplugged, vs. the pathetic 30 minutes my HP did.
It also came with A LOT LESS junk preloaded, so it boots up tons faster than the 9700. I mean like three times faster.
Two year warranty, too.
07-15-2010 05:01 PM
Checking in with a dv9700t CTO. I was able to transfer everything off the HDD and then reflowed the video card as well as adding thermal protection to it, the gpu & cpu. It worked fine when testing. Now that it's back together it keeps shutting off after 4-5 seconds. No one seems to know what causes this nor exactly how to fix it. Have tried all the remedies I could find with no success and am tired of taking it apart. Pretty sure whatever the issue is, it's on the mobo, and I could buy a replacement "refurbished" mobo, but it's not worth it. Can't sell it for parts - they'd be less than the Ebay listing fees. I think these things were built to be disposable & just for looks. For something that's suppose to be portable, it should be able to stand heat & all kinds of conditions. Not so fragile, but strong enough not to need a warranty.
07-21-2010 04:42 PM
I was one of the lucky ones that was able to send my dv9730us in to look for a defect after I was burned.
Lucky for me I took photos of my notebook just as I was boxing it up to send in. I received a phone call telling me that it shorted out due to a liquid spill and they wouldn't fix since this was apparently my fault. Not sure what they spilled on it... BUT it was still on it when I got it back! I feel like little red riding hood, skipping all the way... YAY for pictures! It also came back with the bottom melted, missing rubber, missing screws, peeling paint, and the spill all over the screen. Way to go HP! Real professional.
HP decided they would not believe the pictures and go by the word of the person who handled my notebook. I'm giving them a few days to settle or I'm going to someone outside of HP to settle this.
Hope they make this right for everyone!
07-28-2010 07:53 AM
Why is that with so many posts on the same topic.. there is no action on the part of the company nor any mails form any of the company tech support bought a dv9700 in the US and brought it to India. a month after the warranty and its all "pillars" on my screen.The local support says he's seen this in the locally bought 9700 models too.. so i guess its an "international problem".. tell me is this a particular part problem or a defect in the company itself.. cant lay my finger on it...
08-01-2010 04:26 PM
You would think that with 416 postings from consumers about the failure of their product HP would own up to their design flaw and offer customers a recall. I purchased the dv9723cl from Costco using Amex in March 2008. Reps from Costco and Amex were very helpful and have started claims for me, but when I called HP, I was told that a fix would cost $398 and it was my fault because I did not have the right virus protection. ??? How would he know what was wrong with my laptop if the issue was not already widespread? Well I took my laptop to the local computer repair shop and they told me that they get 1 to 2 persons per week coming in with not being able to boot up because of the motherboard issue, some have been successful if they spoke to a supervisor and some were not and gave up and bought another brand. The shop suggested that if enough people complain, HP should announce a recall. At this point I will see what Amex can do.
08-03-2010 12:04 AM - last edited on 08-03-2010 09:50 AM by SandyD
please recall this DV9700 laptop, I have another one here, I didnt even know about the stupid video card issue, and I started working on it.. after trying 5 different versions of nvidia video drivers, and none working..
every time i do Anything video-intense it freezes (colored lines)
my consensis to my friend whom owns the laptop is that the video card is going bad/is bad.
nice fail, you should give all these ppl new laptops, or else I hope you never sell another one again.
HP are nice laptops.. please recall this model. ://
08-03-2010 11:47 AM
I have an HP dv9000 which has just developed the black screen problem. I live in the UK has anyone else who lives here actually got any satisfaction from HP?
Mine is the AMD version bought Jan 2008. My son bought the Intel version at the same time. His went last month but he took it apart, not knowing about this ongoing saga. It is now a doorstop, but I would like mine fixed by HP or repalced or a refund.
08-05-2010 07:10 AM
I got a year and a half out of a 9700 before it crapped out. Is there a cheap alternative to repair or is it JUNK?? I dealt with HP over other issues at the beginning and they were USELESS so I won't go that route.
Add My name to those that recommends to anyone I know they AVOID HP