HP Support Forums
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10-20-2009 08:19 AM
well add me to your list I have a hp dv 9700 and have just gone through the same problem exactly I am going to find out what consumers rights we have and post them asap.
10-22-2009 05:09 PM
10-25-2009 09:21 PM
Add me to the list of consumers who POS Laptop decided to take a crap right after the warranty ended.
Why are our laptops NOT RECALLED..6 **bleep** pages of people complaining!
10-26-2009 01:54 PM
10-26-2009 02:04 PM
Is there noone reading this that is able to phone HP and talk to them directly about this?
I'm travelling overseas and can't do it...
10-26-2009 02:08 PM
10-26-2009 02:11 PM
Update to a post I made last week...
Writing a letter of complaint to HP headquarters resulted in a call inquiry from them and subsequent call from a case manager. Since the problem was being handled by an extended warranty from American Express, the case manager wasn't able to do anything, but he thought I did the right thing by posting on this forum.
The bright side of all of this for me anyways, is that American Express has refunded the full purchase price of the laptop, so I got to use a pretty sweet laptop for 18 months for around $50 (inflation and interest).
10-26-2009 02:13 PM
Is there any way of going public with this in a way that they'll take notice...?
It doens't make sense that certain models should be off the list for no good reason...(what reason do they give?)