HP Pavilion dv9704tx Entertainment PC Graphics Card not working.

[vinayakmehta]

HP Pavilion dv9704tx Entertainment PC

Windows 7 Ultimate

I bought this laptop in 2007. For over a year now, the graphics card is not working(i guess). When I open the properties of Computer, the Windows rating to graphics is just 1.  Even small games like Chess Titans are working slowly. When I open Chess Titans, a message appears which says: " Hardware accelaration is either disabled or not supported by your video card driver which could slow the games performance. Make sure you have the latest video card driver installed and that hardware accelaration is turned on. "

Moreover, when I set a 3D Screen Saver, it shows the following message: " The screen saver cant run because it requires a newer video card or the one's that is compatible with Direct3D. "

What exactly is the problem, is the graphics card dead..? Please post an appropriate solution. 

[Paul_Tikkanen]

Hi:

Probably the graphics chip has gone bad on the motherboard which was a very common issue with the dv6000/dv9000 series notebooks.

Did you try reinstalling the Vista driver for your notebook from the support and driver page?

Maybe you can try that. If you can't get a driver to install, consider the matter unsolvable.

Paul

[vinayakmehta]

No, I didnt try reinstalling the driver as it was written there that the drivers were for windows Vista, I'll try reinstalling them. Do I have to install both the drivers..?

[Paul_Tikkanen]

Hi:

No, you only need to install this one.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-70238-2&cc=us&dlc=en&lc=en&...=

Hopefully that will get it for you.

A lot of Vista drivers work just fine for Windows 7.

Paul

[vinayakmehta]

The driver is just for Windows Vista..Are you sure that no other solution is available.

[vinayakmehta]

I tried to install it but the installation terminated.

[Paul_Tikkanen · Accepted solution]

I won't give up that easy.

Try this driver directly from nVidia.

32 bit

http://www.nvidia.com/object/notebook-win7-winvista-296.10-whql-driver.html

64 bit.

http://www.nvidia.com/object/notebook-win7-winvista-64bit-296.10-whql-driver.html

Paul

[vinayakmehta]

Hey Paul 

The driver re-installation worked. ! You've given my laptop a new life.! Thanks a lot. I want to hug you.! 

Vinayak

[daogesi]

I have buy a battery to change my original . I have to say it is so  Cost-effective. Here is the link  http://www.askbattery.com/

[Paul_Tikkanen]

You're very welcome, Vinayak.

I am very happy that your notebook is fixed.

Best regards,

Paul