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09-27-2010 08:42 AM
Just wanna tell to all of hp staff ,that i'll tell to all of my fren n to anyone dont buy any of hp product bcoz of my hp pavilion tx 1316au blank screen problem after juz almost 2 years of being use it!!! dats suck!!! UNLESS hp will extend my warranty or will help me to repair n solveor my hp laptop or replace it with new one A.S.A.P.BEFORE I'LL CHANGE MY MIND THATS ALL..
11-21-2010 09:38 PM
To let all of you in this Forum with regards to the display and motherboard problem, There is currently a Class Action suit going on against Nvidia for the GPU, It sounds as if this is the main reason for the problem. They will do one of 2 things if you choose to go forward with pursuing HP/NVIDIA about this problem, the first would be to replace your product or to refund you for your repair costs. To get involved and to get more info on it go to www.nvidiasettlement.com. I too was frustrated by my initial wireless card problems (which happened while under warranty), and then the fried motherboard (which happened about 4 months out of warranty). I was as well told to check back about a recall on the motherboard when I found out this was the problem, as my PC Tech told me that the exact same Motherboards were on recalls, but then I learned that the one in the TX1000 series did not qualify for this recall, now I am happy to learn (even though I have since then replaced this notebook) that I can send my "fried" one back in and they will replace it at no cost, pending the closing of the Class action suit on December 20, 2010.
12-06-2010 11:45 PM
I have a TX1219 and have the same problem as the others. All lights are on except that the screen is blank. I will wait to file a claim after Dec 20, 2010. Hopefully they will replace this crappy notebook.
12-22-2010 09:36 AM
TX 1000 is a horrible product.
Bought it for business from Office Depot with additional cost of $300+ for extended warrantee. Have the same video and mother board problem as everyone else. Sent to Chicago 3 times for repair by Office Depot's vendor. They repaired it each time only to have it breakdown again after a month or so. My contract has now expired and I have a TX 1000 than function as a door stop.
Each time a repair had to be made my computer was gone for two weeks or better. My company wasnt happy about me taking off for two weeks each time my PC went on "vacation" to Chicago so I alway have to back up all my programs and data on to a borrowed PC in ordernot to loose my job.
Never again will I buy or recommend a product by HP. By the way I am a retired director of procurement for a very large company. Guess what products are they no longer think about using?
01-11-2011 12:12 PM - edited 01-11-2011 12:13 PM
Unfortunately, they're replacing these faulty laptops with the cheapest tablet they could get- an Asus netbook. Don't remember the full model number, but the info is under the FAQs at nvidiasettlement.com. They only released the replacement laptop info AFTER the case was settled, so anyone who didn't exclude themselves from the case either has to make do with this crappy netbook (which has was less features and is worth much less than the laptop I bought) or keep your malfunctioning one. My laptop has been repaired once, but is starting to do the same thing, so I think I'm going to get it repaired once more (still have one month of extended warranty) and try to get another year out of it.... pathetic, hp and NVIDIA.
Also, just interesting to note:
Seriously, over a 20% 3-year failure rate for laptops? Again, pathetic.
01-25-2011 01:45 PM
You are right, the Asus EEE T101MT-EU17-BK will be one. And every website that talk about this Asus with a given negative side. I'd like to have some money back so I can put more and buy the one that I want, with $1,200.00 before tax and now get a junk home? I wont give a sh.. to any HP product...
01-31-2011 09:43 PM
HP is STILL a great manufacturer. And, honestly, I am having a hard time deciding if I want to replace my tx1000 with the ASUS Eee PC T101MT-EU17-BK that has been chosen as the replacement in the settlement.
Oh, didn't know about that? Check the threads, if it has the NVIDIA GPU, you may have some options available to you.
The Asus machine is nice, but it's no HP!
I have grown up with HP, and have tried others (bought by companies I worked for), and they NEVER measure up.
So Puki, stick with HP, or get a mac, otherwise, you'll REALLY be throwing your money away!
01-31-2011 09:51 PM
One word! Class Action Lawsuit Settlement! Go to www.NvidiaSettlement.com to see if your machine qualifies.
If you're thinking of a replacement, the machine, if qualified, that will replace your current tablet, is
ASUS Eee PC T101MT-EU17-BK. Check it out, it appears to be a nice machine, but it's not an HP. The screen has over 100 levels of sensitivity for true touch control, and handwriting recognition. It's classified as a netbook - this I find a little hard to swallow as when I bought my new TX1000 at a discount, it was still 4 figures, and the Asus replacement is sporting only a $435 price tag with the same hardware 10.1"/1GB/160GB/Wireless N/CAM/MIC, but it is a 64 bit machine, I still haven't realized the benefit of this yet, even running solidworks, and autocad, versus the 32 bit. It does come with windows 7, and wireless, but you get a complimentary 500 GB online storage option through Asus with this machine - not bad if you transfer big files electronically.
So you will have to check it out, and if your machine qualifies, consider the options. I am going to sleep on it.
02-11-2011 09:04 AM
I have a question here.
How about us here in the Philippines. We also got these kind of issues with our TX and DV series of HP laptop and netbooks.
Aren't we eligible for these settlements?
I will visit HP business' center here on Monday for me to complain. We should also be eligible for this one, right?
I will even bother to file legal charges against HP Philippines so that they will also work out on this one here in our country.
01-16-2012 08:56 PM
I have an HP Pavilion tablet PC tx1417cl or should I say had one. I signed up for their big product recall because my product kept locking up and overheating. But alas after all the paperwork they said MINE did not qualify. Really, It is now not working at all so I guess the overheating problem finally took its toll. It starts up and light up things(not screen) and shuts off. I have a sneaky suspicion that the motherboard is FRIED. Anyone else out there have that problem? I would really like to buy a new PC but not an HP something that the company sticks behind. I love the way the laptop was designed though, if it just worked long enough for me to actually work on it. everything is modular and easy to take apart(guess they new that there was going to be problems) and I wish other company's would take a look at the way this was designed. Anyone know how to get my problem fixed without costing an arm and a leg? Motherboard part numbers or something? Tech support know about anything? My email address is email@example.com