HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP dv9617 laptop screen issues (1397 Views)
Reply
Reply
Topic Options
gghoward Student
Student
gghoward
Posts: 1
Registered: ‎08-16-2009
Message 1 of 3 (1,397 Views)
Report Inappropriate Content

HP dv9617 laptop screen issues

‎08-16-2009 05:58 PM

Only 3/4 of my screen is visible and the bottom portion of the screen where my icon is located is black and I cannot see anything on the bottom portion of the screen. I have only had the laptop for roughly 18 months and i woke up this morning to find the bottom portion of the screen is black but I can see the top 3/4 of the screen. Is this a issue with the screen and if so is it worth sending in for repair or is this something i can do if i order the part
0
Reply
0
Please use plain text.
 
iride4u Top Student
Top Student
iride4u
Posts: 12
Registered: ‎08-08-2009
Message 2 of 3 (1,392 Views)
Report Inappropriate Content

Re: HP dv9617 laptop screen issues

‎08-16-2009 06:38 PM

You will have to look at a manual and deside if you feel comfortable doing it your self. If you are lucky it may be a loose cable or broken cable that may be replacable. Most likely it is a screen or a permanetly attached cable.
0
Reply
0
Please use plain text.
 
Distinguished Professor
Distinguished Professor
Rakhmad
Posts: 2,817
Registered: ‎11-21-2008
Message 3 of 3 (1,370 Views)
Report Inappropriate Content

Re: HP dv9617 laptop screen issues

‎08-17-2009 05:55 AM

Which one is yours

 

»  HP Pavilion dv9617nr Notebook PC

»  HP Pavilion dv9617tx Notebook PC

 

Call HP, ask them if any change to get it fix for free. :smileysad: probably the answer is NO, try it you'll nover know.

If it was still NO, ask for any change to buy extended warranty, this option would be good since it would be a year warranty extention instead of 90 day for regular fix.

 

If you have processor with AMD, there is a posibility for better treat comparing with Intel platform, but it was just a guess based on reading in many forums.

______

Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD
0
Reply
0
Please use plain text.