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HP web cam is not working, device manager showing device is connected and working properly (152 Views)
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vailent Student
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vailent
Posts: 1
Registered: ‎08-11-2012
Message 1 of 2 (152 Views)
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HP web cam is not working, device manager showing device is connected and working properly

‎08-11-2012 10:17 AM

my hp web cam is not working while device manager is showing that web cam working properly but by clicking web cam option its not opening

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DavidPK
Posts: 23,433
Registered: ‎09-24-2010
Message 2 of 2 (146 Views)
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Re: HP web cam is not working, device manager showing device is connected and working properly

‎08-11-2012 10:42 AM

Hi,

 

Open windows Control Panel, open Programs and Features, right click on your current Webcam software ( whether MediaSmart or Cyberlink ) and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has fully reloaded, download and install the latest version of Cyberlinks YouCam on the link below.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56980.exe

 

Regards,

 

DP-K

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