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I can't play dvd's on my HP (1165 Views)
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Student
Benjamin05
Posts: 2
Registered: ‎05-01-2012
Message 1 of 5 (1,165 Views)
Accepted Solution

I can't play dvd's on my HP

I just wanted to watch a movie and so I got a snack and went upstairs to my computer (which I just bought) and I put in a movie. To my surprise nothing happened. Nothing popped up asking me if I wanted to play the movie nor did it just begin to play. I'm not happy about this and I would love if someone could help me out. Thanks a bunch!

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Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 2 of 5 (1,160 Views)

Re: I can't play dvd's on my HP

Hi

 

Please find the steps given below might help you to resolve your issue on your unit.

 

 

Drive Cannot Read Discs

 

 

Troubleshooting CD or DVD Drive Detection Problems

 

 


Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Student
Benjamin05
Posts: 2
Registered: ‎05-01-2012
Message 3 of 5 (1,149 Views)

Re: I can't play dvd's on my HP

Thank you. But unfortunately none of that worked. All signs point to broken drive.
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Student
fadeelostaz-10-
Posts: 1
Registered: ‎05-05-2013
Message 4 of 5 (125 Views)

Re: I can't play dvd's on my HP

how can fix the DVD
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HP
npw05001
Posts: 1,388
Registered: ‎02-19-2013
Message 5 of 5 (93 Views)

Re: I can't play dvd's on my HP

Helllo fadeelostaz-10-,

 

I see that you are having a problem with the DVD drive on your computer. I would like to help with this issue but I need some information.

 

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

 

What kind of problems are you having with the DVD drive?

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