This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad (456 Views)
Reply
Tutor
JoshJB
Posts: 14
Registered: ‎05-31-2011
Message 11 of 17 (2,251 Views)

Re: List of Applications that do NOT work on the DV6 6100

[ Edited ]

I was wondering if you could report this issue to the driver engineers or someone that is able to understand what is going on. The issues are detailed in this 90 page thread http://forum.notebookreview.com/hp-pavilion-notebooks/583203-dv6t-7-switchable-graphics.html .  

 

quick rundown:

 

OpenGL does not work - at all.

Radeon does not switch unless playing some sort of game.

Even then, many bugs continue to exist. 

 

Thank you very much 

 

Please use plain text.
Tutor
jhaus
Posts: 10
Registered: ‎05-02-2011
Message 12 of 17 (2,206 Views)

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad

[ Edited ]

On my HP DV7t Quad Edition 6100 CTO, I'm experiencing BSOD (often during youtube video playback), lines/pixalated images after screen flash and ATI driver stopped working bubble pops up. The new driver didn't help so I rolled it back. 

 

Would much rather only use the gfx card and ignore the on-board graphics if it's going to cause problems... seems a waste to have such great hardware go to waste, as well as a very expensive shopping mistake.

 

Here are the details of my system via screenshots (available updates also shown below, which I will hold-off on until HP provides working drivers):

 

dvcmgr-ATI_drivers_6.27.11.jpg

 

 

 hpsupportasst_graphics_driver-pt2_6.27.11.jpg

 

 

winexpindex_6.27.11.jpg

 

 

 

Windows Update Details:

 

ATI Technologies Inc. - Display - Radeon (TM) HD 6770M


Download size: 53.3 MB


You may need to restart your computer for this update to take effect.


Update type: Optional


ATI Technologies Inc. Display software update released in April, 2011


More information: http://winqual.microsoft.com/support/?driverid=20423090


Help and Support: http://support.microsoft.com/select/?target=hub

 

msupdate-ATI_graphics_driver-6.27.11.jpg

 

 

CCC settings are as follows and seems to have reduced the frequency of my problems, however, at least once a week I get the same issues:

 

 

ccc-powerplay.jpg

 

 

 

ccc-switchable_gfx.jpg

Please use plain text.
Tutor
JoshJB
Posts: 14
Registered: ‎05-31-2011
Message 13 of 17 (2,152 Views)

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad

you seem to have the 6000, not the 6100...

Please use plain text.
Tutor
ardarsh
Posts: 18
Registered: ‎06-16-2010
Message 14 of 17 (1,897 Views)

Re: List of Applications that do NOT work on the DV6 6100

Don't think HP even reads these forums based on the intelligence of their "specialists." They can't grasp the problem. Send the HP CEO some emails. Maybe the "execs" can get this problem fixed.

 

I'm just waiting for an nVidia option GT555M DDR5 that comes in the same small package from another manufacturer. The Sager NP5165 may be an alternative.

Please use plain text.
Student
kc9999
Posts: 1
Registered: ‎07-14-2011
Message 15 of 17 (1,595 Views)

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad

Add Cities In Motion to the list. 

 

I tried emailing for an update, that went like this: 
Warranty check screen: Give my serial/product numbers 

Says warranty is valid, gives me links to chat, email, etc. 

Click email

Warranty check screen reappears. 

 

That loop goes on forever. Awesome.


So, I used the chat. The contact said they were aware of it and researching the issue. No timetable. 

 

I'd be really happy with the laptop otherwise, but this is inexcusable. It's my only machine...returning it is going to be a pain.

Please use plain text.
Intern
lachycharts
Posts: 25
Registered: ‎07-16-2011
Message 16 of 17 (1,525 Views)

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad

Please use plain text.
Student
DAlessio
Posts: 1
Registered: ‎05-21-2012
Message 17 of 17 (456 Views)

Re: List of Applications that do NOT work on the DV6 6100, DV7 6100, DV6 Quad, and DV7 Quad

Dirt 3

Please use plain text.