My WebCam HP6090 Dosen't Work !!

[mohsenking]

Name : HP Pavilion dv6 6090ee

Number :LM596ES#ABV

Operation System : Windows 7 Ultimate 64bit

Error Massage : No webcam detected

My webcam dosen't work
When I open the CyberLink YouCam3.5 or 5 I see this Erorr :
"Warning
No webcam detected.Try pluging in a webcam into your computer now.If you are using an integrated camera,make sure that it is turned on."
I Reinstall Cyberlink Program And Latest Version of Net.Framework And DirectX but again When I Open The Cyberlink YouCam that erorr appear.

I Also Haven't Image Device In Device Manager !

In C:\SwSetup For Webcam I Only Have YouCam , is it right ? or I must Have Driver For Webcam ?

I do everything you think,I Also Change OS and Update it !
My Problem Is From Software Or Hardware ?

[Vidya]

Refer the following weblink that has the troubleshooting steps to resolve the webcam issues:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en

[parvez_tech]

Hi,

Seems like a hardware issue only. If the Webcam light doesnt come on then then call technical support and they should be able to replace it if still under warranty..

[mohsenking]

I Sharing This Issue to Warranty and he says : when you bring your laptop to warranty at first we do RECOVERY and when we cannot success we change the Webcam ! so you can do RECOVERY befor you com here !!!

Now,when i buy My Laptop I Change The Os To Ultimate 64bit And Make 2 Other Partition And Now I Have aboute 400 GB Information In HDD , And When I do RECOVERY I Lost My Information,And I Haven't Any External Hard To Backup !!

[mohsenking]

Thank you for answer

I do All of this page

but still I Cannot use  my webcam !

So,What should I do?

It's goOd too dd a Recovery ?

[parvez_tech]

Yes..if you have backed up all information then you can go ahead with recovery.