New dv7-tqe 6100 CTO - Will Not Switch to ATI Graphics (6770M 2GB)

[AGonzalez83]

Just got a new dv6 2 days ago and also having problems with graphics switching. IT DOESN'T DO IT! sigh... what a freakin waste. I went with HP because my dv5 that i bought 2 years was so amazing and i was very happy with it. Now i get this piece of junk. HP please fix this quick... you got 2 days before i return this and never buy anything from HP ever again.

[ademuth93]

I'm also having problems with this laptop. When Minecraft is only getting 30 fps on medium settings, you know that the intel graphics are working and not the ATI card. Manual switcing, or at least more thorough switching options would be greatly appreciated.

[FixTheDV6]

I have the DV6-6100. 1080p screen, I7-2720qm, 6770m 1 GB.

I am able to use the 6770m for some applications/games (for example, Crysis 2 will successfully take advantage of the 6770m when switched to high performance and run well), however, some applications such as Minecraft seem to refuse to use the 6770m. Both GPUs are detected by my system, the 6770m just doesn't perform well/refuses to perform at all with some applications.

I REALLY hate the dynamic GPU switching that comes with the 6100. I have my laptop plugged in 24/7 and have absolutely no need for it and it only causes problems. Please give us the option to use switchable graphics like in the previous model from last month! I tried installing the HP GPU drivers that recently came out which is apparently supposed to give us the ability to use standard switchable graphics like in the DV6-6000, but it did not work. According to device manager, the driver installed correctly, but nothing has changed. I'm still stuck with the frustrating dynamic graphics...

I just want my laptop to be set on the 6770m 24/7, like was possible with the previous model DV6. If this isn't possible, this laptop is basically useless to me. One of the biggest reasons many of us bought this laptop for is the 6770m GPU, and it doesn't work correctly...

[FixTheDV6]

Any word from HP??? Is a fix under way? I am really tired of having to return faulty laptops.......

[Techmedic]

Unfortunately HP, along with ATI, have apparently seen fit to market crippleware to unsuspecting customers.  The inability to manual switch GPU's is a major disadvantage for many of us.  Dynamic switching on an application-by -application basis has its place in some instances, however, there are a fair amount of programs and games that will not function with that method and need a manual switch option which enables the GPU all the time for all applications.  OpenGL programs are just one of the many types of software that the dynamic switching has issues with.

[Meowzila]

Dynamic switching is a good idea for everyday computing, but not for gaming or high performance laptops. As a gamer myself, I want the best performance possible out of my laptop. I paid for a good video so I could use it to play games. That's not what it's doing right now. I'm stuck on the stupid Intel HD graphics cards. By itself, the Intel isn't bad for internet, flash games, videos, etc. But, I use my Radeon without playing something serious like Crysis 2 on high or something. They need to bring back the option of manually switching gpu's and scrap dynamic switching. It's ruining my experience with HP laptops. I plan to try to wait it out and see if HP makes an update for this, either to get rid of the new switchable graphics or resort to the older version, the working one.

[otacon72]

The fact this thread was started over a week ago now and we've heard nothing official from HP is really sad. Well I get my dv7 next Wednesday most likely sooo HP has 18 days to fix this before it goes back. Probably sooner if we don't hear anything official from HP.

[dave1812]

Keep in mind that I started a thread sooner than that, and alerted second level tech support to the issue on June 1 or 2.   We are going on nearly three weeks with no fix.   The best way to tell HP we consumers won't stand for this is to SEND THEM ALL BACK FOR REFUND.

[Bertxxxx]

Hi there, I also have the dv6 6100 with the Radeon 6770M 2GB. I can't switch manually between the tow video cards. This is absolutely unacceptable... HP needs to fix this soon otherwise a bunch of people will return this laptop...

My product number is LM720AV

Let us know when this problem is going to be fixed.

[ademuth93]

Very  frustrating, yes? If I have an OpenGL application, there should be absolutely NO reason I'm forced to use the IGP. I think I'll stick with Apple next time I buy a computer. They keep their customers happy, and if they have a mistake, they fix it.