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Pavilion DV5 cursed white screen! (4923 Views)
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Honor Student
ModTonic
Posts: 2
Registered: ‎08-06-2010
Message 1 of 7 (4,923 Views)

Pavilion DV5 cursed white screen!

[ Edited ]

i have this laptop and (where do i look to see exact model number?) it's screen has given me problems since I've bought it.  it shows horizontal white lines across the screen when i tilt it or when its in an angle it doesn't like, its pretty temperamental.  i bought it through best buy and have sent it off to their geek city to have this issue solved twice and possibly three times now should someone on here now know the problem/solution, the first time they replaced the inverter cable, and the second time they replaced the whole mobo.The only issue with the screen is these horizontal white lines, i was looking at a few similar posts and saw people with horizontal AND vertical, and/or white AND colored lines, mine are just white and just horizontal.  where the white lines are not during one of these episodes the screen displays normally, but the lines do flicker.

This is the first laptop I've bought, MAJOR TURN OFF! Please help! :smileyhappy:

EDIT:forgot to mention that this problem does get progressively worse over time, each time after i get it back all seems well until a week or two later then it starts all over again.

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Intern
Bulbulito
Posts: 82
Registered: ‎08-02-2010
Message 2 of 7 (4,893 Views)

Re: Pavilion DV5 cursed white screen!

Hello,

 

Click on this links to get an idea how to retrieve the model num

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&cc=ca&dlc=en&lc=en&jumpid=reg_R1002_CA...

 

For your problem, try to go to bios (tap f10 several times once power on) if you have the same problem, you might wanna send computer for repair

 

If problem is still there, pls inform me

 

Although I am an HP employee, I am speaking for myself and not for HP

Patience is a Virtue

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Honor Student
ModTonic
Posts: 2
Registered: ‎08-06-2010
Message 3 of 7 (4,874 Views)

Re: Pavilion DV5 cursed white screen!

ok my model is: FE851UA#ABA

 

i didn't see anything in the bios that might have helped me with my problem but i think i should try to get a new screen for the notebook as on some other posts this seemed to solve the similar problem.  i'll keep you posted though and thanks for the help!

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Intern
Bulbulito
Posts: 82
Registered: ‎08-02-2010
Message 4 of 7 (4,857 Views)

Re: Pavilion DV5 cursed white screen!

Hello,

 

You mention problem does nto occur often, try to update the video driver, go our website use your product number and get the latest update, updating the bios would also be recommended

 

Here is the link, just choose the exact operating system, download, save and install

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3753636&lc=en&cc=us&dlc=en&lang=en&cc=us...»

 

If problem is still there, pls inform me

 

Although I am an HP employee, I am speaking for myself and not for HP

Patience is a Virtue

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Student
kronos47
Posts: 1
Registered: ‎08-12-2010
Message 5 of 7 (4,815 Views)

Re: Pavilion DV5 cursed white screen!

I have had a similar experience with a Pavilion DV5 I purchased last April.  Within 10 months of purchase, the screen started malfunctioning with grey and white vertical lines - which was intermittent at first.   I have shelled out for the sreen to be replaced only to find within one month, the problem is starting again! 

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Intern
Bulbulito
Posts: 82
Registered: ‎08-02-2010
Message 6 of 7 (4,792 Views)

Re: Pavilion DV5 cursed white screen!

Hello,

 

Send computer for repair :smileyindifferent:

 

 

If problem is still there, pls inform me, if fixed click on the kudos and marking my answer with "Accept as Solution, thanks


Although I am an HP employee, I am speaking for myself and not for HP

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Student
rainy0107
Posts: 2
Registered: ‎05-10-2011
Message 7 of 7 (2,670 Views)

Re: Pavilion DV3 cursed white screen!

I bought HP pavilion DV30005 Tx laptop 2 yrs back.....4 days back it suddenly stopped working...white screen came and my laptop restarted bt in 5 seconds, white screen came again and since then it's not working...i tried to connect it to external screen bt external screen is also not showing anything....please help.....

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