HP Support Forums
Join in the conversation.
04-23-2012 03:52 AM
I've just read several posts about Pavilion Dv5 black screen problems, but I couldn't find any solutions for my issue, so that's why I made this post.
I have a Dv5 1060eh laptop, which is about 2 and a half years old. It has GeForce 9200M graphics card, and I use Win7 32bit op.system.
My problem began, when I started to use external monitor with my laptop. When I connect external monitor and turn on the laptop, it's built-in display remains black, but on the xternal screen everything looks fine: both the HP logo and the Win7 logo is displayed. BUT! When I disconnect the xternal monitor and after that I turn on the computer, the built-in display remains black till the Win7 login screen (the display only turns on there).
Another thing is when I disconnect the xternal display while the Win7 is running, the built-in display doesn't resume the original resolution, which was set for it: on the right side of the display, I have a black column, and the maximum applicable resolution is 1024x768.
Important thing, that the display switching key combination (Fn+F4) doesn't have any effect at all.
I hope that you have a good idea for me, because I've run out of them...
I've already tried:
- reinstalling the GeForce software package (the newest and older versions too)
- resetting CMOS
- system reinstall
07-26-2012 04:41 PM
I am sure they aren't checking this post any longer but because you asked, maybe you have a similar problem. I think this problem will be very hard to solve without input from the author but I would like to see if he was getting his driver from nVidia or HP. I would ask him to install the HP driver and see if it makes a difference. The HP driver would be more likely to handle the function keys correctly. There could be some incompatibilities with the drivers off the nVidia site. I know nVidia would tell you that oem implementation of video chips in notebooks is the responsibility of the oem. This is such a difficult task, I believe nVidia helps with the drivers but notebook design or bios version could be causing a problem with the standard newer drivers from nVidia.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.