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12-30-2011 10:13 AM
My Pavilion dv5 notebook pc boots into windows but only displays a blue screen and the mouse cursor.
It still has Vista on it, but it won't boot into the OS anymore. I'm trying to reformat and install Win7 -- and it will boot to DVD and even load files -- but once files are loaded, it goes to the same empty screen with the mouse cursor.
I've tried using an external monitor, both VGA and HDMI, but no signal is received.
BIOS screens all show fine. Problem seems to occur as soons as Windows loads.
BIOS version is F.21.
Any help? Thanks!
12-30-2011 12:15 PM
01-22-2012 04:37 PM
did you try f8, if not you can try reinstalling the software via esc on boot, just do not allow the graphics driver to update.
04-22-2012 07:04 PM
Hi, I experience the same thing!!! can you please help me how do you take out the RAM sofware thing. I don't know how. And what is the first thign I do after I turn on my laptop ? please help!!