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Re: Problem with Shockwave Flash!! (218 Views)
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tigger2105
Posts: 1
Registered: ‎05-03-2012
Message 1 of 2 (221 Views)

Problem with Shockwave Flash!!

I am using an HP Pavilion g6 notebook with a 64 bit system and using Windows 7. Every time I go onto Google Chrome my Shockwave Flash keeps crashing. I would really appreciate it if somebody could help me solve this problem. 

Thanks people,:womansad:

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DavidPK
Posts: 23,369
Registered: ‎09-24-2010
Message 2 of 2 (218 Views)

Re: Problem with Shockwave Flash!!

Hi,

 

First of all, download and run the Shockwave uninstaller on the link below.

 

http://fpdownload.macromedia.com/get/shockwave/uninstall/win/sw_uninstaller.exe

 

After this has completed, restart the notebook.

 

When windows has fully reloaded, download and install the latest version of Shockwave on the following link.

 

http://get.adobe.com/shockwave/

 

Again, after this installation, restart the notebook.

 

Regards,

 

DP-K

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