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04-14-2009 11:28 AM
I have a hp-dv5t with Optiarc BD5500S Bluray drive. I am able to watch normal dvds, but not the movie BankJob(It is the first bluray dvd i have tried). HP Quickplay plays the trailers but not the actual movie, the menu appears but I can't click "Play movie" or any other options. I have HP Quickplay 3.7 verys sion.
Though I have updated to the latest version 3.7.v6112. Quickplay says there is an update available.
Any help appreciated.
Solved! Go to Solution.
04-14-2009 05:12 PM
Uninstall Quickplay and install it again from this link.
04-14-2009 09:36 PM
Tried it. Problem still remains same. The version from info button of quickplay is 3.7(6310). My device manager now shows an unknown device, vista couldn't find any drivers for it. It is odd, because all my hardware is correctly detected(BDROM drive, usb,fingerprint reader etc...)
Thanks for your suggestion though!
04-14-2009 10:04 PM
Well I've got a solution for the first problem, at least. I don't know about your current one.
A known issue exists with all BluRay players operating on HP notebooks. You can't click on "play", but you can use the arrow keys to select it and press enter, or use a remote control if your notebook came with one.
This can sometimes be fixed with a bluray player firmware update or a BIOS update, if it can be fixed currently. Depends on the bluray player on the notebook.
04-15-2009 03:56 PM