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08-24-2009 08:20 AM
Good morning. I have a ProBook 4710s with XP operating system and Office 2003 on a business network purchased last month. Since receiving it, everytime I would reply to an email or cancel a meeting, I received an error message from HP Quicklook 2 that said: There was an error that caused the instant PIM Outlook Plugin to fail. Please send PIM.DBG log to support. The I click ok and Outlook restarted. I removed the Quicklook program and the problem went away.
However, I can no longer view my laptop on my other monitor. I can set it up to extend by laptop monitor to the second monitor, so I know the monitor is working and connected properly. When I push F4 to change the view, nothing happens and the only option I have in Settings is to extend the monitor. This was working before I removed Quicklook, but I have no idea if the two are related.
If anyone has any suggestions on this, I would greatly appreciate it.
01-09-2010 07:28 AM
I am having the exact same problem with my external monitor. Only, i just deleted a couple of programs and updated my graphics card. Now I can extend but i can't replicate. What is this about? It worked fine before. Are we missing something really simple? If you get this mystery solved could you post it here? Thanks