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Re: Webcam issues (153 Views)
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FancyCat
Posts: 1
Registered: ‎03-14-2012
Message 1 of 2 (164 Views)

Webcam issues

I use a HP G60- 249WM Notebook PC. The webcam on my computer had stopped working quite a while ago, maybe like a year or so. The laptop came with a program called CyberLink Youcam and when I opened up the program it was bring up a message saying that there wasn't a webcam installed into it, but I thought nothing of it because I had no use for it before; now that I do I've been trying quite a few ways to fix it. Here's a list of all the things I've already done:

 

  • Tried finding it on device manager but there was no section for "webcam"
  • Tried downloading a new webcam software
  • Reverted my latptop back to factory settings but I couldn't find the actual CyberLink Youcam software that was supposed to come with my laptop
  • Checked device manager again to see if it the webcam section would show up but it didn't

I checked everything I could online before the factory setting wipeout I really couldn't find much. So at this point I'm wondering if there's any tricks I haven't tried yet that anyone here can provide for me, or if I'll have to take my laptop to a professional.

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banhien
Posts: 17,737
Registered: ‎01-29-2009
Message 2 of 2 (153 Views)

Re: Webcam issues

Hi,

 

Please try this:

 

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3340201

 

Regards.

BH
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