- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Display/Video
- >
- Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-29-2012 11:48 AM
Hi,
I bought HP Pavilion dv7-6c10eo two days ago and I have noticed a strange pixel defect. The pixel is a very bright white dot which is visible in white and coloured backgrounds. However when the background is black, the white dot is not visible. Has anyone had similar problems?
Re: Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-29-2012 11:54 AM - edited 05-04-2012 02:06 PM
Hi Omega,
Bummer way to join the Forum... Still, welcome to you!
Dead pixels are usually not good. You can try updating the drivers and BIOS...
if the updates do not fix it, then you Call HP - it's hardware.
See this document, pop the section at "A small dot is too bright or black"
Take a look at the text and the graphic.
Common Issues with Notebook Displays
I hope this helps!
Good Luck!
--------------------------------------------------
When you appreciate the effort…
Please Click the Kudos Star on the Left to say "Thank You"!
Is it Solved? Make it easier for other people to find the Answer:
Please Mark my Post “Accept as Solution” to say "Yes!"
Remember: The more information you provide, the better help you can receive.
Always Include: (Notebook) Product Number , Printer – Model Number ,
Operating System and an Error Description
Never give out your Serial Number
--------------------------------------------------
2012 Year of the Dragon!
Dragon-Fur
--------------------------------------------------------------------------------------------------------
Click on the White Kudos Star on the Left to say Thanks!
Clicking “Accept as Solution" helps others find this fix for a same or similar issue >>>
--------------------------------------------------------------------------------------------------------
2013 Year of the Snake!
Re: Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-04-2012 01:28 PM
Well well well,
It's me again. It turned out that the internal microphone array and webcam were also broken in my new Pavilion notebook (a very common defect in these models I have come to find out). So the computer was declared a "dead on arrival" case and I received a completely new system.
The white dead pixel problem is however AGAIN present in a different area of the screen. It's quite unbelievable that the quality control at HP is this terrible. I think I'm going to shop for an Asus laptop next time... ![]()
Re: Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-04-2012 02:28 PM
Hey Omega,
Speechless.
What a piece of work that was. Paperweight.
I have a bunch of HP notebooks - from eight years old to about eight months. Most have never needed repair of any kind. The oldest one (dv8130us) is still running on the all original hardware.
I did get DOA webcam this last time that turned a five star day into a disappointment until I finally broke down and sent the unit in for repair. I did not want to send back a brand new computer over a dead webcam... it took me several weeks to come to terms with the fact that it was really DEAD, I guess. Smiling.
Asus makes a good notebook. Most everyone does, really.. it's just a matter of not getting the one that was built before everyone went on break, I guess.
Thanks for posting back. Sorry you got burned... well, burned-out pixelwise, I guess.
Give HP another shot if you can stand it... one never knows, the relationship could start to thrive. Smiling.
Good Luck!
Dragon-Fur
--------------------------------------------------------------------------------------------------------
Click on the White Kudos Star on the Left to say Thanks!
Clicking “Accept as Solution" helps others find this fix for a same or similar issue >>>
--------------------------------------------------------------------------------------------------------
2013 Year of the Snake!
Re: Weird dead/stuck pixel in HP Pavilion dv7-6c10eo
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-17-2012 08:18 AM
hi.. hp..
i have a dead pixel on my laptop
screen.. its a hp pavilion G6... i dont know if its just one or two.. or more ... but its really annoying... its in the middle and is really bothersome.. m in the warranty priod.. plz guide me how to gwt it fixed.. i really expecta good service from hp..
nitish
Hi,
I bought HP Pavilion dv7-6c10eo two days ago and I have noticed a strange pixel defect. The pixel is a very bright white dot which is visible in white and coloured backgrounds. However when the background is black, the white dot is not visible. Has anyone had similar problems?
